Customer Service Rant.
- I hate dealing with customers that see a long line & expect to be served right away & then continue to bitch if they don’t. If you see the circumstances in which you are about to enter in WILLINGLY, shut the fuck up & wait your turn.
- I hate customers that bitch about the price of our gelato, (it’s very good gelato tho) then when I’m making their cones or cups, they tell me “That’s quite enough”. Seriously? You just bitched about a small cup being so expensive that you won’t even let me fill it up so that your precious money got it’s worth in gelato that you were just bitching about.
- I hate customers who come into the store smelling like money with bags from Hermes, & other stores that require mucho dinero, bitching about a small cup of gelato for God forbid $5.25. A cup that we fill to the brim, packed in and with more gelato on top so that it’s domed. Shut the fuck up.
- I hate customers who are undecisive after 10 minutes of trying to decide between 22 flavors when you are told you can have all of them if you’d like. The ones that stand there and say ok I want 3 flavors. After I finish packing in 3 flavors, Oh can I have 3 more? Sorry. I’m forced to say it’s ok. Even though I want to throw that cup in their face.
- I hate customers who order the smallest cup, and want 324289740923840 flavors in a small cup.
- I hate customers who throw money on the counter, at the furthest possible place from me. Why can’t you kindly place it in my already outstretched hand? Scared I have SARS? Don’t tempt me.
- I hate customers who are in a rush so that when I tell them how the policy for ordering is, they say ok fifty times, then still do what I ask them isn’t needed to be done. EX.
Me: You don’t have to tell me your flavors, you simply pick your size, I ring you up, & then I hand you your receipt to give to our servers who will assist you with your flavors…
Them: Ok, ok, ok, ok.
They choose a size and pay.
Them: Ok so for the small cone I want Pistacchio…
Me: (waits until they’re done talking) Sir/Ma’am you don’t tell me your flavors, you tell them… (points to servers down the bar)
………..Pulls hair out.
But other than that, I have the best regulars… <3
